Little Bucket™ offers you the convenience of ordering by phone. Our Customer Service hours are Monday - Friday, from 9:00AM to 4:30PM, Eastern Time. We can be reached at (207) 293-2016.
Order Placement:
We attempt to ship all wholesale orders within 7 to 10 days.
Please note that orders are not shipped on weekends or on holidays.
Due to changes in global currency values, general inflation, and energy costs, prices are subject to change without notice.
Order Minimums:
Effective January 1, 2009, our minimum order is $80.00, plus shipping. There is a $6.50 processing fee for any order under $80.00.
New Accounts:
We accept MasterCard and Visa cards for all initial orders. UPS COD’s are not accepted for new accounts ordering for the first time.
To establish an open account, we will mail you a credit application (should you desire to establish billing terms in the future). To establish credit, we require favorable references from three businesses with which you currently have established billing terms. For immediate shipment (upon our approval of your wholesale account and your receipt of a username and password), we accept MasterCard and Visa. Until credit terms have been approved for your account, one of these credit cards must be used for all initial orders.
Our Billing Terms and Shipping Information:
For established accounts, our billing terms are: 1% discount on invoice if paid within 10 days; net payment is due within 30 days. F.O.B. Mount Vernon, Maine.
In addition to shipping costs, UPS charges $8.50 for COD orders. We only accept COD orders for established accounts that have alternate billing information, credit card, or Net 30 terms with Little Bucket™.
There is a $25.00 service fee for any checks returned to us due to insufficient funds.
Any claims for shortages, damages, or shipping errors must be reported within 7 days of receipt of goods.
We ship via UPS within the contiguous United States and via USPS to Alaska, Canada, Puerto Rico, and foreign countries.
We do not drop ship wholesale orders to third party accounts.
Special Requests:
A free sample 5-pack of firestarters is available upon request. Please
to request.
Our Guarantee & Return Policy:
If a customer is unhappy with a purchase or feels that an item was received in error, we ask the customer to contact us immediately. We accept returns during these circumstances and extend full refunds (including any return shipping cost). Any claims for shortages, damages, or shipping errors must be reported within 7 days of receipt. We take pride in our products and want our customers to be completely satisfied with their online purchases.
Contacting the Company:
If you have any questions about our ordering information and policies which have not been addressed above, please , or phone or mail us at the following:
Contact
Richard & Kelly Skillings, Owners
956 Pond Road
Mt. Vernon, ME 04352
Phone: (207) 293-2016 / Fax: (207)
293-2196
